Privacy Policy

OPONO NETWORK LIMITED (“Opono”, “we”, “us”) is the controller of the personal data described in this policy. We are a company registered in England and Wales with company number 15219453, and our registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

This policy explains how we collect, use and share personal data when you visit opono.com, create an account, subscribe or use the Opono API. If you have any questions, contact us at privacy@opono.com.

• Account data: your email address, your name if you give it, and your sign-in details. If you sign in with Google, Google gives us your name and email address.
• Billing data: your plan, payment and subscription status, billing country and transaction records. Payments are processed by our payment provider; we do not receive or store your full card number.
• Usage data: the simulations you request, your credit balance and usage, details of your API keys and records of your API requests.
• Device and log data: your IP address, browser and device type, the pages you visit, and the date and time of your requests.
• Cookies and analytics: information collected through cookies and similar technologies, including product analytics if you allow it. Our Cookie Policy explains more.
• Communications: messages you send us and your email preferences.

You need to give us your email address to create an account, and billing details to buy a plan. Without them, we cannot provide those services.

Our results name football players in their professional roles, together with team, fixture and match information. We obtain this information from public sources and sports data providers, and we use it on the basis of our legitimate interests in providing football analysis. Our results do not include injury, health or disciplinary reasons. If you appear in them, you can use the rights described below.

We use automated checks to confirm that purchases come from the UK. If a check stops a purchase and you think it is wrong, contact us and we will review it.

Where we rely on consent, you can withdraw it at any time, for example through Cookie settings, the email preferences in Settings or the unsubscribe link in our emails. We do not sell personal data or use it for advertising.

• Service providers that process personal data for us, such as providers of hosting, cloud computing and storage, databases, sign-in, payments, product analytics and email delivery. They may use personal data only to provide their services to us.
• Professional advisers, such as lawyers and accountants, who are bound by duties of confidentiality.
• Authorities and others where the law requires it, or where it is needed to protect our rights, our users or the public.
• A buyer or successor if we are involved in a merger, acquisition or sale of assets, who must protect your personal data in line with this policy.

Our payment provider also uses some payment data as a controller, for its own fraud prevention and legal obligations, under its own privacy policy.

Some of our service providers are based in, or process data in, the United States or the European Union. When personal data is transferred outside the UK, we rely on UK adequacy regulations, the UK Extension to the EU-US Data Privacy Framework, or the UK International Data Transfer Agreement or Addendum to the EU Standard Contractual Clauses, as appropriate. Contact us for more information or a copy of the relevant safeguards.

We keep personal data only for as long as we need it for the purposes described in this policy. How long that is depends on what the data is and why we hold it: for example, we keep account data while your account is open and for as long afterwards as we need it to deal with questions or disputes, and we keep billing, tax and transaction records for as long as tax and accounting law requires, currently 6 years. We keep logs and analytics data for as long as we need them to run, secure and improve the Services. We may keep some data for longer where we need it to resolve a dispute or to comply with the law.

We use appropriate technical and organisational measures to protect personal data, including encryption in transit and access controls. No online service is completely secure. If you think your account has been compromised, contact support@opono.com.

Under UK data protection law, you have the right to access your personal data, to correct it, to delete it, to restrict or object to how we use it, and to receive a copy in a portable format. Where we rely on consent, you can withdraw it at any time; this does not affect processing before you withdrew it. You can object to direct marketing at any time.

To use your rights, email privacy@opono.com. We may need to confirm your identity, and we will reply within one month, or longer where the law allows.

If you want to complain about how we use your personal data, email privacy@opono.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Opono is for people aged 18 or over, and we do not knowingly collect personal data from anyone younger. If you think someone under 18 has given us personal data, contact privacy@opono.com.

We may update this policy. If we make material changes, we will tell you before they take effect, for example by email or on our website. The effective date at the top of this page shows when this policy last changed.

Email privacy@opono.com, or write to OPONO NETWORK LIMITED, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.